Privacy Policy

Last updated: June 21, 2025

Goldies Home Care Services, LLC (“Goldies,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to our website at goldieshomecare.com and to the phone, text, and email communications we have with you.

Information We Collect

We may collect the following information that you voluntarily provide to us:

  • Contact details — your name, phone number, and email address when you submit our contact form or reach out to us.
  • Care inquiry information — details you choose to share about your care needs, schedule preferences, or questions.
  • Basic technical data — standard information your browser sends, such as general usage data, used only to keep our website secure and functioning.

How We Use Your Information

We use the information you provide solely to:

  • Respond to your inquiries and discuss how we can help with your care needs.
  • Provide, coordinate, and improve our home care services.
  • Communicate with you by phone, text message, or email regarding your request or services.
  • Comply with applicable legal and regulatory obligations.

Phone and SMS / Text Messaging

If you provide your phone number, we may contact you by phone call or text message to respond to your inquiry, schedule care, or share information about the services you requested.

  • We do not sell, rent, or share your phone number or other personal information with third parties for their own marketing purposes.
  • Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
  • You can opt out of text messages at any time by replying STOP, and you can reply HELP for assistance.
  • Message and data rates may apply. Message frequency varies based on your interaction with us.

How We Share Information

We do not sell your personal information. We may share information only with trusted service providers who help us operate our business (for example, email or website hosting providers) and only to the extent needed to perform those services, or when required by law. These providers are obligated to protect your information and may not use it for any other purpose.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect the personal information you share with us. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Choices

You may request to review, update, or delete the personal information we hold about you, or ask us to stop contacting you, by reaching out using the details below. We will respond to your request in accordance with applicable law.

Children's Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Goldies Home Care Services, LLC

211 Wesley CT, Roseville, CA 95661

Phone: 916-664-4100

Email: info@goldieshomecare.com